Frequently Asked Questions

Everything you need to know about shopping with The Hambledon.

What are your shipping rates and delivery times?

We offer standard shipping within 3-5 business days and express shipping within 1-2 business days. Rates are calculated at checkout based on your location and order weight.

What is your return policy?

Items can be returned within 28 days of receipt, provided they are in their original, unused condition with all tags attached. Please note that certain items like earrings and perishables are non-returnable.

Can I track my order once it has been dispatched?

Yes, once your order leaves our warehouse, you will receive an email containing a tracking number and a link to the courier's website to monitor your delivery.

Which payment methods do you accept?

We accept all major credit and debit cards, including Visa, MasterCard, and American Express, as well as digital payment options like PayPal and Apple Pay.

Do you offer international shipping?

Currently, we ship to a wide range of international destinations. Customs duties and taxes may apply depending on your country's regulations and are the responsibility of the customer.

How do I care for the items I purchase?

Care instructions are typically found on the product label or the specific product page on our website. If you need further advice on maintaining your item, please contact our customer service team.