Returns & Exchanges
We want you to be delighted with your purchase from The Hambledon, but if you are not completely satisfied, you may return your items within 14 days of receipt for a full refund or exchange. Please ensure all items are returned in their original packaging, unused, and in resaleable condition.
Notify Us
Email our customer service team with your order number and the reason for your return to receive a unique Return Authorization code.
Package Your Items
Carefully pack the products in their original boxes, ensuring they are well-protected for transit, and include the completed returns form inside the parcel.
Ship the Parcel
Send the package back to our store using a tracked delivery service; please note that the cost of return shipping is the responsibility of the customer.
Receive Your Refund
Once our team inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing